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Last Updated: [05/04/2025]

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1. Introduction

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Welcome to ULEZ Claims' Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By using our website or services, you consent to the practices described in this policy.

 

2. Information We Collect

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We may collect the following types of personal information:

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• Contact Information: When you purchase and download our guidebook or request assistance, we may collect your name, email address, and other contact details.

• Usage Information: We may collect information about how you use our website, such as pages visited, links clicked, and the duration of your visit.

• Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

 

3. How We Use Your Information

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We use your personal information for the following purposes:

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• Provide Services: To offer you the requested guidebook and assistance related to Ultra Low Emission Zones and disputes.

• Improve User Experience: To analyze usage patterns and enhance our website's functionality and content.

• Communicate: To send you updates, newsletters, and information related to ULEZ Claims' services. You can opt out of these communications at any time.

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4. Sharing Your Information

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We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

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• Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers have limited access to your information and are bound by confidentiality agreements.

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• Legal Compliance: We may share your information if required to comply with applicable laws, regulations, or legal processes.

 

5. Your Choices

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• Access and Update: You can access and update your personal information by contacting us directly.

• Unsubscribe: You can opt out of receiving promotional emails from us by following the instructions provided in the email.

 

6. Security

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We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

 

7. Children's Privacy

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Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

 

8. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. The "Last Updated" date at the beginning of the policy will indicate the latest revisions.

 

9. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@ulezclaims.co.uk.

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By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.